Shipping policy

Klassy Kurvez Kouture Shipping Policy

Thank you for shopping with Klassy Kurvez Kouture! We are committed to providing you with a smooth and satisfying shopping experience, from browsing our collection to receiving your order at your doorstep.

1. Order Processing Time:

  • All orders are processed and shipped within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.

  • You will receive another notification when your order has shipped.

  • Please note that during peak seasons or promotional periods, processing times may be slightly extended. We appreciate your patience.

2. Shipping Rates & Delivery Estimates:

Shipping charges for your order will be calculated and displayed at checkout.

  • Domestic Shipping (within [Your Country, e.g., United States]):

    • Standard Shipping:

      • Delivery Time: 3-7 business days (after processing)

      • Cost: Calculated at checkout based on weight and destination.

      • Free Standard Shipping on orders over $[Your Threshold, e.g., 75]

    • Expedited Shipping (Optional, if offered):

      • Delivery Time: 1-3 business days (after processing)

      • Cost: Calculated at checkout.

  • International Shipping (Optional, if offered):

    • Delivery Time: 7-21 business days (after processing, varies by destination)

    • Cost: Calculated at checkout based on weight, destination, and selected service.

    • Please note: International orders may be subject to import duties, customs taxes, and fees levied by the destination country. These charges are the responsibility of the recipient. Klassy Kurvez Kouture is not responsible for these charges and cannot determine what the costs may be. Please check with your country's customs office to determine what these additional costs will be prior to purchasing.

3. Order Tracking:

  • Once your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

  • You can track your order directly on the carrier's website or via the link provided in your shipping confirmation email.

4. Shipping Destinations:

  • We currently ship to [List of countries, e.g., the United States, Canada, United Kingdom, Australia]. If your country is not listed, please contact us at [Your Email Address] to inquire about shipping possibilities.

5. Local Pickup:

  • You can skip the shipping fees with free local pickup at 2000 Coastal Grand Circle #355, Myrtle Beach, South Carolina 29577. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within [Time, e.g., 2 business days]. We will send you an email when your order is ready along with instructions.

  • Our local pickup hours are Monday-Friday from 9 AM to 5 PM. Please have your order confirmation email with you when you come to pick up your order.

6. Incorrect Address or Undeliverable Packages:

  • It is the customer's responsibility to ensure the accuracy of the shipping address provided.

  • If a package is returned to us due to an incorrect or undeliverable address provided by the customer, the customer will be responsible for any re-shipping fees. We will contact you to arrange for re-shipment.

7. Damaged or Lost Packages:

  • Klassy Kurvez Kouture is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipping carrier to file a claim.

  • Please save all packaging materials and damaged goods before filing a claim.

  • If your package is lost in transit, please contact us at [Your Email Address] and we will assist you in opening an investigation with the shipping carrier.

8. Contact Us:

  • If you have any further questions about our shipping policy, please do not hesitate to contact us at klassykurvez@gmail.com